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Connect ZoomInfo to Freesbe

How-toFor adminsReviewed Guides: Who your customers are, from your data provider, Workspace settings

Connect ZoomInfo and Freesbe shows who a customer is, their job title and their company, next to their conversation and on their call. ZoomInfo looks people up by email address and by phone number. You need to be a Freesbe owner or admin, and a ZoomInfo plan with API access.

1. Create API credentials

Section titled “1. Create API credentials”
  1. Sign in to the ZoomInfo Developer Portal with an admin account and create an app for Freesbe.
  2. Give it access to Contact Enrich and Company Enrich.
  3. Under the app’s client credentials, copy the Client ID and the Client secret.

2. Connect it

Section titled “2. Connect it”
  1. Open Workspace settings → Integrations & apps → Integrations → Data enrichment.
  2. Click Connect next to ZoomInfo.
  3. Paste the Client ID and the Client secret, and click Connect.
  4. On shows next to ZoomInfo.

Choose Try it, type a customer’s email address or phone number and click Look up to see their card.

Credits

Section titled “Credits”

Each person Freesbe looks up uses ZoomInfo credits. Freesbe keeps what it found for 30 days, so each customer is looked up once a month at most. See Credits to look up only when your team asks.

If something’s wrong

Section titled “If something’s wrong”
  • Freesbe says ZoomInfo didn’t accept the credentials. Check you copied both values from the same app.
  • ZoomInfo says Not working. The secret was rotated or the app was removed. Paste the new values with ⋯ → Change key.
  • ZoomInfo says Needs attention: out of credits. Your ZoomInfo credit limit was reached. Ask your ZoomInfo admin to raise it.

See Who your customers are, from your data provider for more.