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Connect Apollo to Freesbe

How-toFor adminsReviewed Guides: Who your customers are, from your data provider, Workspace settings

Connect Apollo and Freesbe shows who a customer is, their job title and their company, next to their conversation. Apollo looks people up by email address, so it works for customer inbox conversations, not for calls from unknown numbers. You need to be a Freesbe owner or admin, and an Apollo plan with API access.

1. Create an API key

Section titled “1. Create an API key”
  1. In Apollo, open Settings → Integrations → API and click Create new key.
  2. Name it Freesbe. Leave it as a key for all endpoints, or give it People Enrichment and Organization Enrichment, which are the two Freesbe uses.
  3. Copy the key.

2. Connect it

Section titled “2. Connect it”
  1. Open Workspace settings → Integrations & apps → Integrations → Data enrichment.
  2. Click Connect next to Apollo, paste the API key and click Connect.
  3. On shows next to Apollo.

Choose Try it, type a customer’s email address and click Look up to see their card.

Credits

Section titled “Credits”

Each person Freesbe looks up uses Apollo credits. Freesbe never asks Apollo for personal emails or phone numbers, which cost extra, and keeps what it found for 30 days. See Credits to look up only when your team asks.

If something’s wrong

Section titled “If something’s wrong”
  • Apollo says Not working. The key was deleted or regenerated. Create a new one and choose ⋯ → Change key.
  • Apollo says Needs attention: out of credits. Add credits in Apollo, or move another provider first with ⋯ → Ask later.

See Who your customers are, from your data provider for more.