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Post Freesbe status to a channel

How-toFor adminsReviewed Guides: The status page, Workspace settings

When Freesbe has trouble, your team hears it where they already are. Connecting takes a minute and needs a Freesbe admin.

Before you start

Section titled “Before you start”
  • Pick the channel. A channel the people who’d answer “is Freesbe down?” are in, such as #it-help or #ops-alerts. Make it first if it doesn’t exist.

In Freesbe

Section titled “In Freesbe”
  1. Open Workspace settings → Integrations & apps → Integrations → Monitoring and click Connect under Freesbe status.
  2. Name it, pick the channel, and choose what to post: everything (the default, planned maintenance included), or only trouble.
  3. Click Connect Freesbe status. That’s all: Freesbe tells its status page where to post. There is no URL to paste anywhere.

What posts

Section titled “What posts”
  • Each incident is one card, with what’s affected and our latest update. The same card changes as the incident goes along and turns green when it’s resolved, with a reply under it for everyone following the thread.
  • Planned maintenance posts ahead of time as an Info card.
  • Cards link to the incident’s page on status.freesbe.net, where the full timeline and What happened are.

Check it works

Section titled “Check it works”

Open the connection’s menu and choose Send a test alert: a sample card posts into the channel. Turn the connection off or delete it from the same menu; the cards already posted stay.

See The status page for everything it shows and the other ways to hear about incidents first.