One line on your site
Add a web chat in workspace settings, pick the channel, set the title, greeting and colour, and paste one line into your site. Visitors see your team's first names and can come back to the same conversation later.
A website chat your whole team answers.
Tidio is live chat priced by conversations: free for 50 a month, Starter from $24.17 a month billed yearly for 100, and its Lyro AI agent from $32.50 a month. Freesbe's web chat puts each visitor in a thread in a channel, with hand-off, notes, saved replies and suggested answers, on every plan, with no conversation limit.
- Answer visitors from the channel your team already reads.
- Pay per person, never per conversation.
- Keep web chat, email, texts and WhatsApp in the same inbox.
- Know who you're talking to: ask for a name and email first, or not.
For Small shops and service businesses whose customers ask questions on the website.
Answered from your channel
Each visitor gets a thread in the channel you pick, so everyone there sees it and anyone can take it. Hand it to a colleague, write a note the visitor never sees, drop in a saved reply or let Freesbe suggest one.
See it on your own team's data.
Start free with up to 10 people and try it today, or book a 20-minute demo with the people who make Freesbe.
Where Tidio is the better fit
Tidio's Lyro AI agent answers visitors on its own from your FAQ and website, and its Flows send visitors proactive messages and collect leads. Freesbe's web chat is answered by people, with AI drafting a reply for them to send. If you want a bot to resolve chats without a person, Tidio does that today.
Side by side
Freesbe's prices come from its pricing catalog; Tidio's from its pricing page on the date below, billed yearly.
| Feature | Freesbe | Tidio |
|---|---|---|
| Price | Web chat on every plan; $4 per person a month (Business), billed yearly; $5 month to month | Starter $24.17 a month for 100 conversations; Growth from $49.17; Plus from $300 |
| Free plan | Free for up to 10 people, with 90 days of message history, with unlimited web chat conversations | 50 conversations a month |
| AI agent that answers on its own | Not offered yet: people answer, and Suggest a reply drafts an answer they read before sending | Lyro AI Agent from $32.50 a month for 50 conversations |
| Channels | Web chat, support email and Telegram on every plan; WhatsApp on Business, Corporate and Enterprise; texts with the Phone system add-on | Live chat and ticketing, with email on its help desk |
| Proactive messages | Not offered | Flows, 100 visitors reached free |
| Team chat, meetings and a phone system | Included: channels, huddles, meetings with guest links; a phone system add-on | Not offered |
As of November 5, 2026. Sources: Tidio pricing. Tidio and the other names on this page belong to their owners; Freesbe isn't affiliated with or endorsed by them.
Questions
- Does Freesbe have a chatbot?
- Not one that answers visitors on its own yet. People answer in the channel, and Suggest a reply drafts an answer from the conversation and your saved replies, which they read before sending.
- Is there a limit on conversations?
- No. The web chat is part of the workspace on every plan; the plan's own limits, such as message history on Free, apply.
How it works, step by step
The help guide shows every screen and setting. Customer inbox
Related
See more on this topic
See the difference on your own team.
Try Freesbe free with up to 10 people, no card and no time limit, or book a 20-minute demo with the people who make it.