Answered from your channel
Each visitor gets a thread in the channel you pick, so everyone there sees it and anyone can take it. Hand it to a colleague, write a note the visitor never sees, drop in a saved reply or let Freesbe suggest one.
Live chat without a seat for every person who answers.
LiveChat, now sold as Text, is $19 per user a month billed yearly on Essential and $79 on Growth, with an AI agent and a set number of AI resolutions included. Freesbe's web chat puts each visitor in a thread in a channel the whole team reads, with hand-off, notes and suggested replies, on every plan including Free.
- Let anyone in the channel answer, without buying them a chat seat.
- Keep the visitor's chat next to their email, texts and WhatsApp.
- Hand a chat to a colleague and keep notes the visitor never sees.
- Start free, with no trial clock.
For Small teams where whoever is free answers the website chat.
One line on your site
Add a web chat in workspace settings, pick the channel, set the title, greeting and colour, and paste one line into your site. Visitors see your team's first names and can come back to the same conversation later.
See it on your own team's data.
Start free with up to 10 people and try it today, or book a 20-minute demo with the people who make Freesbe.
Where LiveChat is the better fit
LiveChat's AI agent resolves chats on its own, and it adds proactive campaigns, visitor tracking, Shopify selling, chat supervision and team performance reports. A sales or support team that lives in chat all day, or wants AI to close chats by itself, will get more from it.
Side by side
Freesbe's prices come from its pricing catalog; LiveChat's from its pricing page on the date below, where its plans are now sold as Text, billed yearly.
| Feature | Freesbe | LiveChat |
|---|---|---|
| Price | Web chat on every plan; $4 per person a month (Business), billed yearly; $5 month to month | $19 per user a month (Essential), $79 (Growth) |
| Try it | Free for up to 10 people, with 90 days of message history, no time limit | 14-day free trial, no card |
| AI agent that answers on its own | Not offered yet: people answer, and Suggest a reply drafts an answer they read before sending | 10 AI resolutions a month on Essential, 200 on Growth; 50 more for $49.50 |
| Chat history | Your plan's message history | 60 days on Essential, unlimited on Growth |
| Channels | Web chat, support email and Telegram on every plan; WhatsApp on Business, Corporate and Enterprise; texts with the Phone system add-on | Chat, inbox and tickets, with omnichannel |
| Team chat, meetings and a phone system | Included: channels, huddles, meetings with guest links; a phone system add-on | Not offered |
As of November 5, 2026. Sources: LiveChat pricing. LiveChat and the other names on this page belong to their owners; Freesbe isn't affiliated with or endorsed by them.
Questions
- Does Freesbe have an AI agent for the chat?
- Not one that answers on its own yet. Suggest a reply writes a draft from the conversation and your saved replies; nothing is sent until a person sends it.
- Can visitors come back to the same chat?
- Yes. A visitor who closes the page and comes back sees the same conversation.
How it works, step by step
The help guide shows every screen and setting. Customer inbox
Related
See more on this topic
See the difference on your own team.
Try Freesbe free with up to 10 people, no card and no time limit, or book a 20-minute demo with the people who make it.