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Front is a shared inbox for email and messaging from $25 per seat a month billed yearly, with omnichannel, automation and SSO on its $65 Professional plan. Freesbe brings support email, web chat, texts, WhatsApp and Telegram into a channel as threads, with hand-off, saved replies and AI suggested answers, on every plan, next to the team chat.
For Small teams that share one or two addresses and want them next to the chat, not in a second inbox app.
Keep the address customers know. Freesbe gives you an address to forward it to, from Google Workspace, Microsoft 365 or any mail host, and each email becomes a thread in the channel you pick. Replies go out from your address, with attachments. The Admin Center's log keeps the history.
A chat bubble on your website, your support address, texts to your Freesbe numbers, WhatsApp and Telegram each land as threads in a channel like #support. The team reads them where it already reads everything else. Hand a conversation to a colleague, keep internal notes the customer never sees, and read the whole history in the Admin Center's log.
Start free with up to 10 people and try it today, or book a 20-minute demo with the people who make Freesbe.
Keep the answers you give again and again as saved replies, one click away. Suggest a reply drafts an answer from the conversation and your saved replies; read it, change it, send it. Summaries, translation and writing help work in the inbox threads like anywhere else, on every plan, with a monthly allowance.
Front has rules that route and tag conversations, macros, SLA reporting, analytics by person and team, a knowledge base, and on its bigger plans workspaces, SSO with SCIM and custom roles. A team that runs on assignment rules and reports, or handles many channels per person, is better served by Front.
Freesbe's prices come from its pricing catalog; Front's from its pricing page on the date below, where the listed prices are billed yearly.
| Feature | Freesbe | Front |
|---|---|---|
| Price per person a month, billed yearly | $4 per person a month (Business), for everyone in the workspace | $25 per seat (Starter), $65 (Professional), $105 (Enterprise) |
| Team size | Up to 500 people on Business | Up to 10 seats on Starter, 50 on Professional |
| Free plan | Free for up to 10 people, with 90 days of message history, with the inbox included | None listed; 14-day trial of Professional |
| Channels | Web chat, support email and Telegram on every plan; WhatsApp on Business, Corporate and Enterprise; texts with the Phone system add-on | One channel type on Starter; email, SMS, social and more on Professional; WhatsApp as a paid add-on on Professional and up |
| Hand-off and notes | Every plan | Shared inbox and ticketing on every plan |
| Rules and automation | Workflows with forms, approvals and schedules; not routing rules for the inbox | Up to 10 rules on Starter, 20 on Professional, unlimited on Enterprise |
| AI | Suggested replies, summaries and translation on every plan, with a monthly allowance | AI add-ons on Starter and Professional; AI Copilot included on Enterprise |
| Single sign-on | Google and Microsoft on every plan; required SSO on Corporate and Enterprise | SSO and SCIM on Professional and up |
| Team chat and meetings | Included: channels, huddles, meetings with guest links, a phone system add-on | Not offered |
As of November 2, 2026. Sources: Front pricing. Front and the other names on this page belong to their owners; Freesbe isn't affiliated with or endorsed by them.
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Try Freesbe free with up to 10 people, no card and no time limit, or book a 20-minute demo with the people who make it.