Compare
Dialpad Connect is a phone and meetings product with real-time transcripts from $15 per user a month billed yearly, with CRM integrations on its $25 Pro plan. Freesbe's phone system is an add-on to a workspace that already has chat, meetings and an inbox, with call transcripts and notes, menus, queues, voicemail you can read and click-to-call from four CRMs.
For Sales and support teams of 2 to 50 who want the phone inside the chat, not another window.
Each person gets a number and a dialpad in the app they chat in. A call rings the computer and the phone, can be transferred to a colleague, an extension or a queue, merged into a three-way call, and recorded. Voicemail is written out in the app, and the call's transcript and notes are a click away.
Transcribe a phone call and get who said what, a summary, the decisions and the action items a minute or two after it ends. The same happens for huddles and meetings, so a customer's call and the internal follow-up are written up the same way, in the same place. Admins decide who can record and how long recordings are kept.
Start free with up to 10 people and try it today, or book a 20-minute demo with the people who make Freesbe.
A phone number in HubSpot, Salesforce, Pipedrive or Zoho CRM becomes a call in Freesbe with one click. A call-us link on your site or in a signature starts a call from the customer's browser. Emergency calling (E911) is included, with each person's address on file, and your existing numbers can be ported in.
Dialpad Connect transcribes in real time during the call, and Dialpad Support and Dialpad Sell are full contact-center and sales products with coaching and analytics. A floor that lives on live transcription and agent coaching, or needs an enterprise SSO and multi-office setup from the vendor, may be better served there.
Freesbe's prices come from its pricing catalog; Dialpad's from its pricing page and its published price summary on the date below. The add-on isn't on sale yet; talk to us to be first.
| Feature | Freesbe | Dialpad |
|---|---|---|
| Price per person a month, billed yearly | $4 per person a month (Business) plus the Phone system add-on, $8 per person a month, billed yearly ($10 month to month), on any paid plan | $15 (Connect Standard), $25 (Connect Pro); Enterprise by sales |
| Month to month | $5 per person a month (Business) plus the add-on's month-to-month price | $27 (Connect Standard), as Dialpad's price summary lists it |
| Minutes and texts | 1,000 minutes and 200 texts per person a month, pooled across the workspace | Unlimited calls; messaging included |
| Phone numbers | One local number per person; more at $5 a month each | Varies by plan |
| Transcripts | After the call, with notes: a summary, decisions and action items | Real-time transcripts and instant call summaries on Standard |
| CRM | Click-to-call and alerts from HubSpot, Salesforce, Pipedrive and Zoho CRM | CRM integrations on Pro and up |
| Single sign-on | Google and Microsoft on every plan; required SSO on Corporate and Enterprise | On Enterprise |
| Call center | Call center add-on, $12 per agent a month, billed yearly ($15 month to month), for the people who take queue calls | Dialpad Support from $89 per user a month; Dialpad Sell from $39 |
| Team chat and meetings | Channels, threads, huddles and meetings up to 20 people, workflows, an inbox | Built-in messaging and HD meetings |
| Try it | Free for up to 10 people, with 90 days of message history, no time limit | 14-day free trial |
As of November 2, 2026. Sources: Dialpad plans and pricing, Dialpad price summary. Dialpad and the other names on this page belong to their owners; Freesbe isn't affiliated with or endorsed by them.
The help guide shows every screen and setting. Phone
Try Freesbe free with up to 10 people, no card and no time limit, or book a 20-minute demo with the people who make it.