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Aircall is a call center for support and sales teams from $30 per license a month billed yearly, with a three-user minimum. Freesbe's phone system and call center are add-ons to a workspace with chat, meetings and a customer inbox: queues, menus, recordings with notes, click-to-call from your CRM and texts as threads, with no seat minimum.
For Support and sales teams under 50 who want the call center next to the chat and the inbox.
A call queue answers with its next free agent. Agents take breaks from a menu, supervisors see who's talking, who's waiting and for how long, and can listen in. Call center reports show answered and missed calls by queue and by person. All of it is set up in the Admin Center and lives in the same app as the chat.
A phone number in HubSpot, Salesforce, Pipedrive or Zoho CRM becomes a call in Freesbe with one click. A call-us link on your site or in a signature starts a call from the customer's browser. Emergency calling (E911) is included, with each person's address on file, and your existing numbers can be ported in.
Start free with up to 10 people and try it today, or book a 20-minute demo with the people who make Freesbe.
The customer inbox brings web chat, support email, texts to your numbers, WhatsApp and Telegram into a channel as threads, with hand-off, internal notes, saved replies and AI suggested answers. A call's recording, transcript and notes sit beside them, so the next person sees the whole story.
Aircall has a power dialer, outbound campaigns, voicemail drop, call whispering and barge, queue callback, AI voice agents and 250+ integrations, and its Professional plan adds Salesforce Service Cloud and Sales Cloud. A sales floor that dials lists all day, or a support team that needs those coaching tools, is better served by Aircall.
Freesbe's prices come from its pricing catalog; Aircall's from its pricing page on the date below, where the listed prices are billed yearly. The add-on isn't on sale yet; talk to us to be first.
| Feature | Freesbe | Aircall |
|---|---|---|
| Price per person a month, billed yearly | $4 per person a month (Business) plus the Phone system add-on, $8 per person a month, billed yearly ($10 month to month), on any paid plan; Call center add-on, $12 per agent a month, billed yearly ($15 month to month), for the people who take queue calls | $30 (Essentials), $50 (Professional); Enterprise by sales |
| Minimum people | None | 3 on Essentials and Professional, 25 on Enterprise |
| Minutes and texts | 1,000 minutes and 200 texts per person a month, pooled across the workspace | Unlimited inbound and internal calls; unlimited outbound calls in the US and Canada |
| Phone numbers | One local number per person; more at $5 a month each | More numbers at $6 a month each |
| Menus, queues and ring groups | Included with the add-ons | IVR, call routing, queuing and ring groups on Essentials |
| Call recording and transcripts | Included, with AI notes | Recording and AI transcripts on Essentials; AI call summaries on Professional |
| CRM | HubSpot, Salesforce, Pipedrive and Zoho CRM | HubSpot, Zendesk and Pipedrive among 250+ on Essentials; Salesforce on Professional |
| In the customer inbox on Business, Corporate and Enterprise | $10 per seat a month add-on | |
| Power dialer and campaigns | Not offered | On Professional |
| Team chat and meetings | Channels, threads, huddles and meetings up to 20 people, workflows | Not offered; Aircall is the phone |
As of November 2, 2026. Sources: Aircall pricing. Aircall and the other names on this page belong to their owners; Freesbe isn't affiliated with or endorsed by them.
The help guide shows every screen and setting. Call queues
Try Freesbe free with up to 10 people, no card and no time limit, or book a 20-minute demo with the people who make it.